Top 10 Worst Medicare Supplement Companies

1. UnitedHealthcare

While UnitedHealthcare offers a wide variety of plans, its customer service and claims processing have been criticized for delays and poor communication. Beneficiaries often experience lengthy wait times and difficulty resolving issues.

2. Aetna

Known for its affordability, Aetna's Medicare Supplement plans often come with hidden costs. Customer complaints point to rising premiums and unexpected coverage changes, leaving many beneficiaries dissatisfied.

3. Humana

Humana offers competitive Medigap options but has faced multiple complaints regarding billing errors and unhelpful support staff. Customers report inconsistent coverage information and slow resolution of claims.

4. Cigna

Cigna provides a variety of Medicare Supplement plans, but its poor reputation for customer service and problematic claims resolution processes make it one of the worst in the industry. Beneficiaries often find themselves frustrated with lackluster support.

5. Mutual of Omaha

Despite being a well-established name, Mutual of Omaha has received negative feedback for slow claims processing and high premiums. Their plans can be complicated to understand, leading to confusion among beneficiaries.

6. Blue Cross Blue Shield (BCBS)

BCBS offers extensive coverage options, but its premiums are often higher than average, and many customers complain about inadequate coverage and poor claim resolution. Some beneficiaries also report difficulties in reaching representatives for assistance.

7. Transamerica

While affordable, Transamerica is frequently criticized for its confusing billing system and lack of clear coverage explanations. Many customers find themselves with unexpected out-of-pocket costs and limited support when filing claims.

8. Medico

Medico's Medicare Supplement plans have garnered negative reviews due to its poor customer service and lack of transparency in pricing. Policyholders have reported frustration with the company’s inconsistent communication and premium hikes.

9. Gerber Life

Though often marketed as a low-cost option, Gerber Life’s Medicare Supplement policies have numerous limitations. Customers complain about delayed claims processing and premium increases that outpace the market.

10. Kaiser Permanente

Kaiser’s Medicare plans are generally good, but its Medicare Supplement services are a different story. Their limited network of providers, combined with high premiums and slow customer service response times, puts them on this list.

Choosing the right Medicare Supplement plan is crucial, and beneficiaries should thoroughly research their options to avoid frustrating experiences. Always read customer reviews, compare premiums, and ensure the company has a solid reputation for handling claims effectively.