Top 10 SMB VoIP Phone Systems

1. RingCentral

RingCentral is a cloud-based VoIP service that combines voice, video, messaging, and collaboration tools into one platform. Its ease of use, flexibility, and extensive integrations with popular apps make it ideal for growing businesses. Its pricing is competitive, and it offers advanced features such as call forwarding, voicemail-to-email, and analytics.

2. Nextiva

Nextiva provides a robust VoIP solution designed for businesses of all sizes, including SMBs. It offers high-quality voice calls, as well as features like auto-attendants, call analytics, and call management tools. Nextiva’s cloud infrastructure ensures reliability and scalability for businesses as they grow.

3. 8x8

8x8 offers a comprehensive cloud-based communication system with VoIP, video conferencing, and team messaging. The platform is easy to set up and offers features such as unlimited calling, call routing, and integrations with CRM software, making it an excellent choice for SMBs.

4. Ooma

Ooma is a popular VoIP service known for its affordability and reliable features. With plans that cater to both small and medium businesses, it offers call blocking, voicemail transcription, and virtual receptionist services. Ooma’s intuitive interface makes it a simple yet effective option for SMBs.

5. Vonage

Vonage provides a versatile VoIP solution with plans tailored for SMBs. It offers features such as mobile apps, virtual receptionists, and call forwarding, along with integrations with software like Salesforce and Microsoft 365. Vonage is scalable, making it suitable for businesses that expect to grow.

6. Grasshopper

Grasshopper is a virtual phone system ideal for small businesses looking for an easy setup and simple features. With Grasshopper, businesses can use toll-free or local numbers, forward calls, and even create custom voicemail greetings.

7. GoToConnect

Formerly known as Jive, GoToConnect delivers VoIP services that include features such as video meetings, cloud-based communication, and team collaboration tools. Its intuitive interface and strong customer support make it a solid choice for SMBs.

8. Zoom Phone

Zoom has become a household name for video conferencing, but its VoIP service, Zoom Phone, is equally impressive. It provides high-quality voice calls, integration with Zoom’s video platform, and features like call queuing and voicemail-to-email.

9. Dialpad

Dialpad offers a powerful VoIP system with AI-driven analytics, speech recognition, and smart call routing. It’s easy to use and integrates seamlessly with Google Workspace and Microsoft Teams, making it a suitable option for tech-savvy SMBs.

10. Mitel

Mitel’s cloud-based VoIP solutions cater to SMBs with features such as mobile apps, call center capabilities, and advanced reporting tools. Mitel provides flexible pricing models and is scalable for businesses looking to expand.

In conclusion, VoIP phone systems have become an essential tool for SMBs seeking to improve their communication and reduce costs. Choosing the right system depends on your specific business needs, such as scalability, integrations, and ease of use.